If you have something to say, want to report an issue or even tell us when we've done a good job, simply fill out this form.
If your issue is urgent please contact our customer experience team on 02 6023 8111, however, non-urgent enquiries will be responded to within 5 working days.
If you notice that a street light has been damaged or needs a new bulb please contact Essential Energy on 13 20 80 (24/7) or enter the details of the problem directly by filling in the address, selecting the relevant street light and following the steps to report the issue at Essential Energy