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If you have something to say, want to report an issue or even tell us when we've done a good job, simply fill out this form.

If your issue is urgent please contact our customer experience team on 02 6023 8111, however, non-urgent enquiries will be responded to within 5 working days.

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Update Details Message

  

Street Light Fault Message

How to report a faulty street light

Street lighting in the area is owned and maintained by Essential Energy.

If you notice that a street light has been damaged or needs a new bulb please contact Essential Energy on 13 20 80 (24/7) or enter the details of the problem directly by filling in the address, selecting the relevant street light and following the steps to report the issue at Essential Energy